15 Questions to Ask Your Mover in International Moving Quotes


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Moving is a stressful experience for many people. And moving to a new country adds an extra layer of stress. When preparing to relocate abroad, there are many factors to consider. For example, you need to have copies of your most important documents and keep your passport up to date. In addition, you need to familiarise yourself with the local customs and traditions.

But the most essential thing on your mind is probably the actual moving process. It is essential that your shipment gets there without breaking the bank and in one piece. There are a few things you can ask the mover to help you better understand their international moving quotes and make an informed decision. These questions will help you find a mover who can make your move a breeze.

1. How do you come up with prices to quote?

One of the very first things that you should ask an international mover is how they come up with prices to quote. International movers will gather information from you about the volume and nature of your belongings, the destination country, and any specific services you may require. The more detailed and accurate the information you provide, the more precise the quote will be. 

Some relocation companies may offer an in-home survey to assess your belongings in person. The gathered data helps them calculate the shipping costs, customs fees, insurance, and any additional services you need. Hence, it's crucial to ask about the quotation process to understand how transparent and comprehensive their pricing is and to avoid any unexpected costs during the move.

2. Do you offer an all-inclusive door-to-door service?

When it comes to moving abroad, you need to be aware of a critical distinction between international movers and international shippers. Let me break it down for you: International movers are the real deal! They offer top-notch door-to-door service. And they take care of every single detail to make your move smooth as butter. 

On the other hand, international shippers? Well, they're just limited to shipping between two ports. Don't settle for less when you can have it all with international movers! Choose the experts who will handle everything, so you can sit back, relax, and enjoy your seamless journey to a new chapter in your life.

Hence, it is crucial to ask this question when interacting with movers to obtain international moving quotes. Choosing international shippers may seem cheaper initially. But it could mean added burdens and stress for you. Handling the transportation of your goods to and from ports will call for a great deal of your time and effort. 

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On the other hand, opting for a reliable international moving company might involve a higher cost. But it’s worth it because they handle all aspects of your move for you. 

If you plan your international move with one of the best moving companies, you do not need to worry about logistics or the stress of managing everything alone. An experienced international moving company will take care of every detail, ensuring a smooth and hassle-free international move. So, don’t let extra work weigh you down. Invest in a professional, full-service international mover for peace of mind and a seamless relocation experience. 

3. What packing services do you provide? Is full international packing included in the quote?

International movers provide different packing services to meet your needs. Full international packing means the pros from the moving company carefully pack all your stuff with the right materials. Some international moving quotes may include this service, while others offer it as an extra option. To avoid misunderstandings and surprise fees, ask about packing during the quotation process. Proper packing is essential to keeping your belongings safe during transit. This ensures a smooth and damage-free move.

4. How are your charges calculated?

The cost of an international move depends on various factors. The top cost affecting-factors are as follows:

  • Volume or weight of your belongings
  • Distance to your destination
  • Transportation mode (sea or air)
  • Additional services, and customs fees

The moving company will analyse these factors and give you a detailed cost breakdown. Understanding the calculation method helps you compare quotes and make an informed decision. Ask for a clear explanation of charges to avoid surprises and stay within your budget.

5. What kinds of moving organisations and associations does your company belong to, if any?

Reputable international moving companies often belong to industry associations and organisations. These affiliations can include the International Association of Movers (IAM), the FIDI Global Alliance, or other local or regional moving associations. Belonging to such organisations demonstrates the company's commitment to adhering to industry standards, ethical practices, and providing quality service. Membership in these associations may also require the company to meet certain criteria, which can be an indicator of their reliability and professionalism. When choosing obtaining international moving quotes, considering their affiliations, will give you confidence in their capabilities and trustworthiness. and this will make your move more secure and less worrisome.

6. Do you offer marine transit insurance?

Yes, lots of good moving companies provide marine transit insurance. It's part of their services. This insurance covers your stuff when it travels by sea. It keeps your belongings safe from damage or loss on the ocean voyage. Remember to talk to the moving company about the insurance. Learn the policy's terms and conditions. If the quote doesn't include marine transit insurance, think about adding it. That way, your belongings will be protected during the long trip.

7. Who will be delivering my belongings to the destination country?

The moving company's local agent handles the delivery on arrival of your belongings in the destination country. International moving companies have partners in many countries to manage customs clearance and delivery. It's important to check the local agent's reputation and reliability. This ensures your possessions arrive at your new home smoothly and on time. International moving companies build networks with agents worldwide for this purpose. Make sure to ask about the local agent and their track record before you finalise your move. A trustworthy agent will make the process stress-free and secure the safe arrival of your belongings to your new place.

8. When will my belongings be delivered?

The delivery time for international moves can vary due to different factors. These factors include the destination country, the mode of transportation, the customs clearance process, and any unforeseen delays. When you get a quote from the moving company, they will provide you with an estimated delivery window. However, it's essential to understand that predicting exact delivery dates for international moves is challenging. Many variables come into play.

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To stay informed about the progress and expected delivery timeframe, clear communication with the moving company and their local agent is crucial. Regularly talk to them for updates. Be patient during the process, as things can sometimes take longer than expected. Remember that international moves involve many moving parts, so flexibility is essential.

Keep in mind that your belongings will eventually reach you; it just requires careful coordination and cooperation between all parties involved.

9. How will my goods be shipped?

International moving companies use two modes of transportation: sea freight and air freight. Sea freight is cost-effective for larger shipments but takes longer. Air freight is faster but can be pricier. The choice depends on your budget, shipment volume, and delivery urgency. The moving company will explain the options and help you decide the best method.

Sea freight is better for those on a tight budget and not in a hurry. It's ideal for shipping furniture and household items. However, if you need your belongings urgently, air freight is the way to go. It's quicker but may cost more.

Your decision should align with your priorities. If time matters most, air freight is worth the extra cost. If you can wait and want to save money, opt for sea freight. So, consider your budget and urgency when choosing between sea or air freight for your international move. Make these things clear at the time obtaining international moving quotes.

10. How long will it take for my move? I.e., how many days will it take to finish the move?

How long an international move takes depends on:

  • How far away is the destination?
  • What kind of transportation is used?
  • How long does it take to clear customs? 
  • If there are any unexpected delays?

Nearby moves take weeks; distant ones take months. The moving company will estimate the timeframe during the quotation process. During the quotation process, the moving company will give you an estimated timeframe for your move.

It's crucial to be ready for possible delays and maintain flexibility in your schedule. Unforeseen circumstances can affect the moving timeline, so staying adaptable is essential. By understanding these factors and communicating effectively with the moving company, you can make your international move smoother.

11. Can you provide me with references or reviews from satisfied customers?

Well-known international moving companies earn their reputation by having many happy customers. They gather positive reviews and testimonials from previous clients, which show how well they perform and take care of their customers. These reviews give potential customers a clear idea of what to expect when they hire such a company for their move.

If you're thinking of hiring a moving company, it's a good idea to check references or read online reviews to learn more about the company's reputation and what other people have experienced with them. Positive feedback and testimonials are signs that the moving company is reliable and trustworthy, and they care about making their customers happy.

The reviews also give insight into how the company handles belongings, keeps to schedules, communicates with customers, and how professional they are overall. By choosing a moving company with consistently good reviews, you can feel more confident about having a smooth and stress-free moving experience.

12. Can I track my goods online?

Top-notch international moving companies often provide a helpful feature called online tracking services. These services let you keep an eye on your belongings as they make their way to the new place. It's like having a virtual window to see where your items are at any given moment during the move. 

This tracking capability brings comfort and peace of mind, knowing that you can stay informed about your stuff in real-time. The moving company will give you all the information and access you need to use this online tracking feature conveniently. So, you can follow the exciting journey of your belongings to their destination. It's a great way to make sure everything is going smoothly and to reduce any worries about the safety of your cherished possessions.

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13. Do you use subcontractors, temporary labour, or any other third parties?

When you're moving, it's essential to know who will be taking care of your stuff. Some international moving companies might hire other people, like subcontractors or temporary workers, to help with certain parts of the move. 

This isn't always a bad thing. But you should definitely ask questions about the people who will handle your belongings. You want to make sure they are qualified, trained, and have had background checks. This is essential to keep your possessions safe and secure during the move. So, don't hesitate to ask the moving company about their team and how they make sure everything is in good hands. Taking a little extra time to check on this can give you peace of mind and confidence in the moving process.

14. What do I need to know about the customs process?

Navigating customs procedures is a significant aspect of an international move. Dealing with customs is a big deal. The moving company should give you all the important information about the rules and requirements of the new country's customs. They should tell you about the papers you need, any taxes or fees, and things you can't bring. 

Knowing this process is crucial because it helps you get ready and prevents problems or delays when your stuff reaches the new country. So, don't forget to ask the moving company for clear guidance on customs procedures. It'll make your move smoother and less stressful. Being prepared and informed about customs will ensure that your belongings get through without any hassle, making your transition to the new place a lot easier.

15. What potential fees are not being shown on my quote?

It is critical to inquire in international moving quotes about any additional fees that may apply. These fees may or may not be included in the initial quote. Charges for clearing customs, expenses at the destination, storage fees, or any other unexpected services they may require during the move are some examples. The moving company should be upfront and honest about all potential costs, so you know exactly how much your international move will cost.

This way, you will not be surprised later, and everything will be clear from the start. Transparency is key, so don't hesitate to inquire about any potential additional fees. If you know what to expect, you can plan and budget for your move well. This will make your move go smoothly and without stress.

Also Read: A Complete Guide to Declutter Home Before Moving Abroad

Wrapping Up

When planning an international relocation, it's crucial to ask the right questions to ensure a smooth and stress-free process with the best moving company. I have mentioned 15 questions to ask your potential movers in international moving quotes. By asking these questions, you can make an informed decision about selecting the right international mover. You can save money on hiring reliable services and have a seamless international relocation experience.

A copywriter, blogger, content strategist by profession, and an information junkie by heart. I have a penchant for reading, researching, writing, and anything related to creating persuasive content. For me, writing is something that ignites my creativity and helps in keeping me on cloud nine. I have been working in the content writing domain since 2006. Be it blogging or copywriting, I create better content that fuels conversations and skyrockets search traffic.

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